F.A.Q.

 

How do I make a booking?

All bookings and inquiries are made via email or our booking form. Please allow up to two weeks for a response as our artists have a busy schedule and may not be able to reply right away. If the artist requires a consultation to discuss your tattoo further an appointment can be organised with them for a weekday morning. Due to COVID restrictions, consultations may be done online.

Is your studio accessible for people with disabilities?

The studio is located on the first floor of a building with a staircase in the entrance. As a result, the studio is not easily accessible for some people with illness or disability. However, our friend Dane at Downunder Tattoo in Maryville is kindly letting us use their ground floor space for any clients unable to access the stairs. If you would like us to organise an appointment for you in our alternate space, if you need assistance or have any questions please don't hesitate to email us. It is important to FLT that we be as inclusive as possible.

 

What's your address?

We do not advertise our address as we do not take walk-ins (with the exception of flash days), you will receive the address in the automated booking confirmation and reminder emails from our calendar system (so be sure to check your junk mail so you don't miss it). We are located in the Newcastle suburb of Hamilton NSW.

 

Do I need to pay a deposit?

A deposit will be required to secure a booking. If a deposit is not paid within 72 hours of receiving the confirmation email, the appointment will be cancelled. Deposits are non-refundable, non-transferable and may be used to cover the drawing fee. Deposits will be carried on until the final appointment of the tattoo.

 

What do I do if I need to cancel or reschedule?

We require 72 hours’ notice to reschedule an appointment or the deposit will be forfeited and subsequent appointments will be cancelled. If you reschedule your appointment, please be aware that we will only hold your deposit in the system for 6 months and you can reschedule your appointment once before your deposit is lost. 

PLEASE NOTE: If you or a person you live with suspects you may have COVID-19, please reschedule your appointment. You will be emailed our COVID cancellation procedure when you book in.

 

What if I change my mind about what I want?

If you change your mind about the design after your appointment is booked, you may be required to pay a drawing fee at the artist’s discretion. If you change your mind about the design within 72 hours of your appointment, the deposit may be lost. This is to allow artists sufficient time to plan and draw. The appointment may need to be rescheduled if it can not be done in the same amount of time as the original idea. If you arrive at your appointment and decide not to go through with getting tattooed or are late you will forfeit your deposit, and may be charged a drawing fee, set up fee or for time lost at the artists discretion.

 

When can I see my tattoo design?

Final designs will be drawn on the day of the appointment and our artists do original work in their own styles only. We do not send out designs prior to the appointment. Please do not ask our artists to copy another artists designs and be be aware of the style of work our artists do before booking. Our artists do custom, original work in their own unique styles.

 

Do you do touch-ups?

Yes, we do touch-ups. We will do one touch-up for free within six months of the completion of the tattoo. If the tattoo has healed badly as a result of poor aftercare we reserve the right to charge a fee for the touch-up. There will be a fee for touch-ups on hands and feet due to the difficulty these areas can have with healing and aging. A touch up does not include any changes or additions to the existing tattoo.

 

Do you take EFTPOS?

We are a cash only studio and the amount determined by the artist must be paid in full at the end of the appointment. There are ATMs available near the studio for your convenience.

 

What is your minimum price?

The shop minimum starts at $200 and may vary depending on the artist. 

 

Do you have an hourly rate?

The hourly rate starts at $180 and may vary depending on the artist. There may be a set up fee of $50. The artist may charge a one-off drawing fee of $50-$100 for larger or more detailed work. Prices are non-negotiable and our artists will charge at their own discretion. 

 

Do you sell gift vouchers?

We longer longer sell gift vouchers. For customers with an existing gift voucher, they are non-refundable, non-transferrable and are valid for 12 months. If your gift voucher is about to expire please contact your artist.

 

I'm under 18, can I get tattooed with parental consent?

You must be over 18 years of age to be tattooed at FLT, no exceptions.

 

Can I still get tattooed if I'm pregnant or if I have an illness or medical condition?

We will not tattoo you if you are pregnant, or have an illness or medical condition which may affect the tattoo process, such as blood diseases or heart conditions. We reserve the right to refuse to do your tattoo if you are under the influence or behaving in a disrespectful or rude manner in the studio.

 

I'm vegan, should I be worried about the products you use?

At FLT we use vegan and cruelty free products wherever possible and all products used in the tattoo process are vegan friendly.

 

Can I bring my friends while I am getting tattooed?

At FLT we prefer that you come alone to ensure that our studio environment does not get crowded or noisy. We cannot accommodate children and babies in the studio for health and safety reasons. Due to COVID restrictions we ask that all clients come alone to their appointment, wearing a mask and observing physical distancing.

 

Is your studio clean and safe?

FLT has strict hygiene procedures in accordance with NSW Heath Department regulations. All needles and tubes are single use and disposed of correctly according to the government standards. We take the utmost care to prevent cross-contamination and have adjusted our procedures to be COVID safe.

 

Is your studio legal?

FLT and its artists are licensed under NSW state law. FLT is fully insured and council approved.

 

How do I look after my tattoo?

Aftercare is the most important part of the tattoo process and it is crucial that you follow only the artists directions as each artist will have different aftercare techniques according to how their work heals. If you have any questions or concerns contact your artist immediately. Aftercare instructions are available at the studio.

 

At FLT we  recommend two different healing techniques based on the individual tattoo. Sometimes we may use a transparent wound dressing for which you will be given a specific set of instructions (leave on for 2-4 days but remove earlier if the dressing leaks or causes irritation). Alternatively we recommend a more traditional aftercare routine with which you will be required to do the following:

  • Wash your tattoo with a non-scented liquid soap and warm water morning and night.

  • Pat dry with clean towels or tissues and allow to air dry for 10 minutes.

  • With clean hands apply a small amount of unscented vitamin E cream or tattoo aftercare cream two or three times a day. Do not use Bepanthen.

  • If the tattoo is too sticky or moist use less cream or less frequently to avoid it sticking to your clothes. If it is extremely dry and itchy use a small amount of cream more frequently, applied with clean hands.

  • Do not scratch, pick at the scabs, go swimming or sun bathing until fully healed and all scabbing and flaking has ceased.

  • The new tattoo is an open wound until healed so keep it away from animals, children, chemicals and dirt.

  • After the tattoo is healed, moisturise and use sunscreen regularly and for the best results avoid the sun.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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